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Privacy Policy

Last updated: 09/18/2025

1. Introduction

Sitepulse (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and protect information when you use our website, applications, and services (collectively, the “Services”).

By accessing or using the Services, you agree to the terms of this Privacy Policy. If you do not agree, please discontinue use immediately.

2. Information We Collect

We may collect the following categories of information:

2.1 Information You Provide

  • Account registration details (name, email, company, password).
  • Billing and payment information.
  • Content you upload or input (documents, images, product data, etc.).
  • Customer support inquiries and communications.

2.2 Information Collected Automatically

  • Device information (browser type, operating system, device identifiers).
  • Log data (IP address, access times, pages viewed, referring URLs).
  • Usage data (features used, actions taken, time spent).
  • Cookies, pixels, and tracking technologies for analytics and functionality.

2.3 Information From Third Parties

  • Integrations with third-party tools (e.g., Google Analytics, Shopify, BigCommerce).
  • Publicly available or licensed data.
  • Information you authorize us to access via APIs or integrations.

3. How We Use Information

We use the information collected for purposes including but not limited to:

  • Providing, maintaining, and improving the Services.
  • Delivering AI-powered recommendations, insights, and reports.
  • Processing transactions, billing, and account management.
  • Responding to inquiries, support requests, and feedback.
  • Monitoring usage, preventing fraud, and ensuring security.
  • Complying with legal obligations.
  • Communicating updates, promotions, or product information (with opt-out options).

4. How We Share Information

We may share your information in the following circumstances:

  • Service Providers: With trusted third-party vendors (e.g., hosting, analytics, payment processors).
  • Legal Requirements: If required by law, subpoena, or government request.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.
  • With Consent: When you authorize us to share data with third parties.

We do not sell your personal information to third parties.

5. AI-Powered Features

  • Sitepulse Apps may use artificial intelligence and machine learning models.
  • AI outputs are generated based on patterns in data and may not always be accurate, complete, or appropriate.
  • User data may be processed by AI systems to provide insights or recommendations.
  • You remain solely responsible for reviewing and validating AI outputs before relying on them.

6. Data Retention

We retain personal data for as long as necessary to provide the Services, comply with legal obligations, and resolve disputes. When data is no longer required, we securely delete or anonymize it.

7. Data Security

We use commercially reasonable measures to protect your data from unauthorized access, loss, misuse, or disclosure. However, no system is 100% secure. You use the Services at your own risk.

8. Your Rights

Depending on your location, you may have certain rights under data protection laws, including:

  • Access to your personal data.
  • Correction of inaccuracies.
  • Request for deletion (“right to be forgotten”).
  • Restriction or objection to processing.
  • Data portability.
  • Opt-out of marketing communications.

To exercise rights, contact us at [Insert Contact Email].

9. International Users

If you access the Services from outside the United States, your information may be transferred to and processed in the U.S. or other jurisdictions. By using the Services, you consent to such transfers.

10. Children’s Privacy

The Services are not directed to individuals under 18. We do not knowingly collect personal data from minors. If we become aware that we have collected such data, we will delete it immediately.

11. Third-Party Services & Links

The Services may integrate with or link to third-party platforms (e.g., Shopify, Google, BigCommerce). We are not responsible for their privacy practices. Please review their privacy policies before use.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on our website with a new “Last Updated” date. Continued use of the Services after changes constitutes acceptance.

13. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us:

Email: devops@electricenjin.com

Address: PO BOX 293
Norwalk, CT 06856

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